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Technical Support

technical support

Juggling Too Many Tools and Tech People? Let’s Simplify That.  Everything You Need, All In One Place

 

Most businesses waste time (and money) jumping between freelancers, agencies, and DIY tools only to end up with disconnected systems, clashing strategies, and more chaos than clarity. You don’t need more people; you need the right partner who can handle it all, from setup to strategy to ongoing management.

 

We bring everything under one roof so your digital presence doesn’t just exist, it works seamlessly, grows with you, and makes your life easier.

 

One point of contact. Every tool you need. Zero hassle.

Business Owners Tired of Tech Headaches

No more spending hours Googling fixes or waiting for unreliable freelancers. We handle everything from platform setups to backend automations, so you can focus on growth, not glitches.

Who is it for?

Teams That Need a Reliable, Ongoing Tech Partner 

Forget juggling multiple specialists. With us, you get one trusted partner handling all things technical from integrations to automations to ongoing support. One contact. One strategy. Zero headaches.

Entrepreneurs Ready for Scalable, Stress-Free Systems

You’re building something big don’t let tech bottlenecks hold you back. We create systems that grow with you, eliminate manual busywork, and make your entire digital setup run smoothly behind the scenes.

Stop wasting time on fixes and troubleshooting. We handle the technical side of your business so everything runs smoothly and you can stay focused on growth.

 

💰 Lower Cost, Higher Value – Skip hiring multiple freelancers or agencies. Get everything handled by one expert partner, saving time and cutting costs.

 

🔧 All the Tech Stuff? Fully Handled – From system integrations to backend fixes, we handle it all no more wasted hours troubleshooting or reading endless help docs.

 

📈 Solutions That Scale with You – Everything we implement is built to support your growth now and in the future. No more temporary band-aid fixes just solid, scalable systems.

 

✨ One Point of Contact, Zero Hassle – You don’t need 10 people for 10 different problems. We manage it all, so you have peace of mind and more time to lead your business.

 

Ready to stop wasting time on tech and start growing faster? Let’s make it easy.

🧭 Landing Pages That Convert

We design and build high-converting landing pages that turn visitors into leads and sales. Fast-loading, mobile-friendly, and built with clear calls to action that drive results.

What Do We Offer?

📬 Newsletter Setup & Management

Keep your audience engaged without the overwhelm. We handle setup, automation, and ongoing management of your newsletters, helping you stay top-of-mind and consistently deliver value.

🖥️ Website Management
& Ongoing Support

Say goodbye to technical headaches. From regular updates and backups to content uploads and troubleshooting, we keep your site running smoothly so you can stay focused on your business.

🎯 Website & Brand
Development Strategy

Your website should be more than just “online” it should sell. We help align your site and brand for long-term growth with a clear, actionable strategy that connects with your ideal audience.

🎓 Online Course
Setup & Management

Ready to share your knowledge? We handle the full setup and management of your online course or learning platform, ensuring a smooth experience for you and your students.

🔍 Website Audit for UX/UI

If visitors aren’t sticking around or converting, something’s off. We analyse your site’s user experience and design to identify friction points and recommend actionable improvements for better engagement and conversions.

📈 SEO That Goes
Beyond Rankings

Forget chasing empty vanity metrics. Our SEO approach focuses on real results getting you found by the right people, improving visibility in local, AI-driven, and voice search, and driving qualified traffic that converts.

🔗 Zapier Automations Management

Free up your time by automating repetitive tasks. We build powerful Zapier workflows that connect your tools and streamline your processes so you can focus on growing, not micromanaging.

✍️ Blog Creation & Management

Content builds authority and sales. We help you plan, create, and manage blog content that strengthens your brand, improves SEO, and positions you as a go-to expert in your field.

🤖 Social Media Automation

We help you automate audience interactions - responding to common questions, engaging with followers, and keeping conversations active using smart automation tools. Stay connected with your community without being glued to your phone 24/7.

📚 E-book Creation Support

Want to create an ebook but don’t know where to start? From outlining the content structure to handling the technical side of formatting and publishing, we help you turn your knowledge into a lead-generating, authority-building asset.

📍 Google Business
Profile Management

Show up where it matters most - locally. We optimise and manage your Google Business Profile to improve visibility, handle reviews, and help potential customers find and choose you.

📊 SEO Audits That
Uncover Missed Opportunities

Already have SEO efforts in place but not seeing results? We dig deep to identify hidden issues and untapped opportunities that could be holding you back, then deliver a clear action plan to fix them.

📱 Lead Magnet Creation

A lead magnet is more than a freebie. We create content that builds trust, attracts the right clients, and supports sales - from concept to professional design. With the right strategy, your brand becomes more visible and credible.

📊  Google Services Integration

We handle the full setup of essential Google tools like Analytics, Search Console, and Google Ads so you can track performance, monitor visibility, and make data-driven decisions without the technical hassle.

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If you have any questions or need help with anything else which is not listed above, let's meet and talk!
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We don’t disappear after setup. Whether it’s tech issues, growth strategies, or simply keeping things running, we’re here when you need us. You focus on growing your business. We’ll take care of the behind-the-scenes.

Ongoing Support

Here’s how we do it

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We Build a Solid Foundation

Skip the overwhelm of figuring out platforms, tools, and endless integrations. We handle the complete setup - from websites and automations to audience engagement systems so everything works smoothly right from the start. No DIY headaches, no second-guessing.

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One Partner for Everything

Forget wasting time chasing down specialists for every little thing. With us, you have one point of contact for all your digital needs: strategy, management, automation, SEO, social media support, and more. One person, one plan, everything handled.

The result? You stop wasting time on tech problems and start focusing on growing your business. With fully integrated systems, streamlined automation, and expert guidance, everything works together saving you hours and eliminating the frustration of disconnected tools and constant troubleshooting.

 

Whether you’re looking to launch a new project, optimize what you already have, or finally take control of your digital systems without the overwhelm, we handle it all. With us, you don’t just get technical support you get peace of mind and more time to do what you do best. And why us? That’s simple:

 

💰 Lower Cost, Higher Value – Instead of hiring multiple specialists, you get a single expert handling it all, saving time and money.

🔧 Technical Stuff? Completely Handled – No more Googling how-to guides or waiting on unreliable freelancers.

📈 Solutions That Grow With You – Everything we set up is built to support your business now and as it scales.

 

Stop juggling tech tasks and start focusing on what really moves the needle. Ready to make it easier?

Hear from our Clients

Why They Chose Kogumedia

Kogumedia is a professional and experienced team with a strong understanding of SEO. We needed clarity on our website structure and competitor strategies, and they addressed this by preparing a detailed brief based on our first call and providing a tailored SEO plan of action. This included analysis, plan execution, and ongoing maintenance, with their guidance throughout the process. It helped us understand our competitors’ SEO strategies and the optimal website structure for generating more inbound leads. The services were delivered as agreed and on time. I recommend Kogumedia to anyone who requires SEO support at any level.

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Thomas Turner

Odyssey CFO Solution

During Karo’s time in Kuala Lumpur, Malaysia, she improved our website content and addressed on-site Search Engine Optimisation needs. She also took on the role of volunteer liaison, responding to emails and queries from our volunteers. Throughout her time with Fuze Ecoteer, Karo consistently demonstrated a strong eye for detail and a genuine drive to help and educate others. I would recommend Karo for roles involving digital marketing and sales.

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Dan Quilter
Fuze Ecoteer

Working with Kogumedia has transformed how I run my business. I was struggling to bring my ideas to life, but their expertise in social media, marketing, content strategy, and automation helped turn that around with strategies tailored to my brand and audience. Since we started, I’ve noticed smoother workflows, higher engagement, and a clear increase in clients. Their content, marketing, and automation strategies have been a game-changer, helping me connect with my audience naturally and effectively. What stood out most was their partnership approach – they truly cared about my success. If you’re looking for someone to take your business to the next level, I highly recommend Kogumedia

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Dominika Kusowska

Stylizacja Paznokci DK

As a founder and a professional, I have found working with Kogumedia to be very productive and interactive. They stepped in not just as service providers but as dedicated team members, helping us strengthen our web presence through their expertise in marketing and SEO. Their insights were pivotal in developing our business’s online channels. I’ve found their work ethic to be exemplary, consistently going above and beyond to support the specific needs of both startups and professional organisations.

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Utkarsh Gupta

Neurogether Ventures

Kogumedia is an absolute professional! I was struggling to streamline customer communication on social media, but thanks to their support with automation, everything now runs smoothly and efficiently. She’s incredibly responsive, always available to help, and quick to implement changes. Their expertise, dedication, and creative approach have made a real difference. I highly recommend them!

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Monika Olędzka

Speakpro Academy

Want to See Exactly What You’re Getting?

Take the guesswork out of your digital setup. Here you can find what we can handle, what’s included, how it fits together, and how it saves you time while making your business run smoother. From strategy to automation to ongoing support, we keep it simple, connected, and effective.

  • We build landing pages that do their job whether that’s bringing in leads, selling your offer, or filling event seats. You won’t have to worry about design, visuals, or technical setup - we handle it all and keep you in the loop every step of the way.

     

    Need email sign-ups or payment options connected? Done. Want tracking set up to actually see what’s working? Already covered. After launch, you can either manage it yourself (we’ll show you how) or leave the updates to us. Simple and stress-free.

  • Keeping in touch with your audience shouldn’t be another task on your endless to-do list. We’ll set up automated email systems that keep your subscribers engaged and coming back, without you having to constantly manage it.

     

    From connecting signup forms to setting up automations and managing your newsletter platform, we take care of the entire process. You decide what you want to say, and we make sure it reaches the right people at the right time.

  • Your website should just work without you stressing over updates, fixing broken pages, or wondering if things are running smoothly. We take care of regular maintenance, updates, backups, and technical fixes, so your site stays fast, secure, and problem-free.

     

    Need new content uploaded or a quick update made? We’re on it. Prefer a hands-off approach? We’ll handle everything in the background while you focus on running your business.

  • Your website isn’t just about looking good but it should represent your brand and drive real business results. We help you plan, design, and build a website that feels like you and works as hard as you do.

     

    From the first concept to the final launch, we focus on creating a site that supports your long-term growth, connects with your ideal customers, and makes your brand unforgettable. And if you’re not sure where to start, we’ll guide you through the entire process.

  • Want to share your knowledge through online courses but don’t want to deal with complicated platforms? We handle the full setup and management of your learning space from choosing the right platform to integrating payment systems and automating course delivery.

     

    You focus on your content, and we’ll make sure everything works smoothly for you and your students. And if you’re already running a course platform that’s become a bit chaotic, we can jump in and organise that too.

  • If people can’t find you online, you’re losing business, especially locally. We set up and optimize your Google Business Profile (formerly Google My Business) to help you show up in local search results and Google Maps exactly when people are looking for your services.

     

    From adding the right business info and categories to managing reviews and keeping your listing fresh, we handle it all. More visibility, better first impressions, and more customers without you having to touch a thing.

  • If people are visiting your website but not taking action, there’s probably a reason and it’s not always about the traffic. We dive deep into your site’s design and user experience to find what’s confusing, frustrating, or just plain missing.

     

    You’ll get clear, actionable feedback on what to improve, from navigation flow to design tweaks that help turn more visitors into customers. No fluff, just honest insights that make a real difference.

  • Understanding how visitors interact with your website is essential for improving conversions. We analyse user behaviour, identifying what works and what doesn’t. You’ll receive a detailed report with recommendations to enhance engagement and turn more visitors into customers.

  • SEO isn’t just about hitting page one, it’s about attracting the right people and turning them into clients. We focus on strategies that bring real business results, combining classic SEO with AI-driven search, voice search optimization, and local visibility.

     

    From keyword strategies built around your ideal customer’s needs to optimising for how people actually search today, we help you show up where it matters—and make sure that visibility turns into sales, not just clicks.

  • Not sure why your current SEO efforts aren’t delivering results? We take a detailed look at what’s really happening behind the scenes what’s working, what’s not, and where you’re missing out on easy wins.

     

    You’ll walk away with a clear, no-nonsense action plan that shows exactly what to fix and how to improve your site’s visibility, traffic, and conversions. No confusing reports, just real insights and solutions.

  • Tired of wasting time on repetitive tasks? We help you connect your favorite tools and platforms through smart Zapier automations that streamline your workflows and save you hours every week.

     

    From automating lead collection and email sequences to syncing data across your apps, we handle the setup and management so your business runs smoother with less manual work and zero headaches.

  • Your social media shouldn’t just sit there it should work for your business. We create clear strategies that help you grow your audience, build genuine connections, and stay visible where it matters.

     

    You handle the visuals; we handle the plan that makes sure your content supports your goals and actually moves the needle.

  • You don't need to spend hours stuck in your inbox or glued to comment sections. We set up smart automation tools that help you stay engaged with your audience, answering common questions, starting conversations, and keeping your brand active without constant manual work.

     

    It’s like having an extra team member handling interactions while you focus on the bigger picture.

  • Want to create an e-book that builds authority and attracts leads but don’t know where to start? We help you structure your content, handle the technical formatting, and prepare it for publishing. Whether it’s a free lead magnet or a paid product.

     

    If you need help with just one step of the process that's fine too. We help out with whatever is needed. You bring the ideas, we turn them into a polished, professional e-book that’s ready to deliver results.

  • Confused about how to properly connect your website with Google’s tools? We handle the full setup of Google Analytics, Search Console, Tag Manager, and more so you can easily track performance, improve visibility, and make smarter decisions based on real data.

     

    No complicated setups or missed steps just clear, accurate insights delivered straight to your dashboard.

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